Fast, Reliable Support for Your Radiology Environment

Thank you for reaching out to us. Our technical-support team is here to help resolve your issue as quickly as possible.

If you are experiencing a computer or equipment problem, please describe the main issue before proceeding. Include any error messages, affected equipment, recent changes, and troubleshooting steps you have already attempted. Complete the support form below, and one of our technicians will contact you within approximately one hour during normal support hours.

If this is an emergency, please call our main support number or contact us at +1 813-876-3682. A member of our team will respond as quickly as possible.

Hardware We Sell and Support

We provide complete technical support for every product we sell, including:

• Standard and diagnostic monitors
• RADCOM Compact Series portable workstations
• RADCOM Full-Spec Series portable workstations
• RADCOM2 Multi-PACS systems
• RADCOM4 Multi-PACS systems
• RADCOM7 Multi-PACS systems
• Bundled computer systems
• Keyboards, mice, dictation microphones, and related peripherals
• Cables, adapters, video cards, and other computer components
• Calibration tools and software
• KVM and video-management systems

Software Support

For PACS, workflow, dictation, imaging, or other software-related issues, please provide a detailed description in the support form. We will immediately route your request to the appropriate software technical team for assistance.

The more information you provide, the faster we can identify the issue and begin working toward a resolution.